Real feedback from customers who bought and wore our heels.
Quick answers on sizing, exchanges, returns and delivery.
Start with your usual UK shoe size. Each product page includes a Fit note with guidance for that particular style, including what to choose if you're between sizes.
If the size isn't right, contact us within 30 days of delivery and we'll help arrange a free size exchange.
We recommend trying your shoes on indoors first and keeping them unworn and in their original condition until you're happy with the fit.
Yes. Eligible unworn items can be returned within 30 days of delivery for a refund. Please keep your shoes in their original condition and packaging while deciding.
View our Returns PolicyUK delivery is free and tracked. Orders typically arrive within 7–15 days.
As soon as your order is on its way, we'll send you tracking details so you can follow your parcel's progress.
Elara Rose Dress Heels bring a polished dress heels shape to workwear, dinners and occasion outfits.
Fit: UK sizing. If you are between sizes, choose the larger size.
A few things to make ordering easier.
Tracked delivery at no extra cost.
Wrong size? We'll help you swap it within 30 days.
Eligible unworn items can be returned within 30 days.
