Terms & Conditions

Last updated: October 2025

Welcome to Footnity.uk (“Footnity”, “we”, “us”, “our”). By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Company Information

Footnity is a U.S.-based limited liability company operating internationally, including within the United Kingdom. Although we serve UK customers via footnity.uk, we do not operate as a UK corporation. All customer support is provided via email: info@footnity.com.

2. Use of the Website

By using this website, you confirm that:

• You are at least 18 years old or have parental permission.
• You will not use the website for fraudulent or unlawful activities.
• All personal information you provide is accurate and current.

3. Product Information & Availability

We strive to display product colours, descriptions and prices as accurately as possible. However, minor variations may occur due to screen settings or manufacturing batches. All products are subject to availability, and we reserve the right to modify, discontinue or limit quantities at any time.

4. Pricing & Payments

Prices are displayed in British Pounds (£). We accept major payment methods including Visa, Mastercard, PayPal, Apple Pay and others displayed at checkout.
We reserve the right to adjust prices, correct errors, or refuse/cancel orders if fraud or incorrect pricing is suspected.

5. Shipping & Delivery

Orders to the United Kingdom are shipped from our international warehouses (including China, the U.S. or Europe). Delivery times are typically 5–12 business days.
Please ensure all delivery information is correct. We are not responsible for delays caused by customs, couriers or incorrect addresses.

6. Returns & Refunds

We offer a 30-Day Money-Back Guarantee on all orders.

✔ If your shoes don’t fit, we offer a free size exchange within 30 days — no return shipping costs for exchanges.
✔ If you prefer a refund instead, the product must be returned to our global warehouse in China. Return shipping costs are the customer’s responsibility.
✔ Refunds are processed within 7 business days after the returned item is received and inspected.

*Return shipping address in China will be provided upon request by email. We recommend using a tracked shipping service. Footnity is not responsible for lost return parcels.

7. Intellectual Property

All content, logos, images and designs on footnity.uk are the property of Footnity and may not be used without written permission.

8. Limitation of Liability

Footnity is not liable for indirect, incidental or consequential damages arising from the use or inability to use our products or website. Our total liability shall not exceed the total purchase amount of your order.

9. Privacy

Your personal information is handled according to our Privacy Policy, which is fully compliant with GDPR and the UK Data Protection Act 2018.

10. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page with the updated date.

11. Contact Us

For questions about these Terms, please contact us:
Email: info@footnity.com
Website: footnity.uk